SMT Associates Inc.

The technology management consulting team at SMT improves the alignment of business and technology through improved process efficiency, reduced cost and enhanced business value of IT. Our consultants combine extensive technical experience with strong strategic and business focused leadership.

We work with some of the largest companies, providing solutions to their issues using a proven business-focused approach. Starting with an understanding of the business need, we then work with our clients to design and deliver efficient solutions, striking the right balance between leveraging what they have and delivering what they need.

We help our clients in building a high performance IT solutions through formalizing the IT strategy, governance, metrics, business processes, technology and organization structure needed to deliver and manage efficient, high quality IT services. We work with our clients in architecture, business value analysis, asset management, product evaluation and selection, data privacy and security of their IT function.

Server Services

Server Consolidation
Our server consolidation services have delivered measurable business benefits to clients including reduced complexity and TCO, improved control and security and reduced space requirements. We look at logical, physical and rationalized consolidation for progressively superior net operational savings and greater end-user benefits.

• Operating system administration

• Performance monitoring of servers (monitoring CPU, disk space, memory utilization) and fine tuning

• Storage solutions management

• Backup management and restoration drill exercises

• Configuration management

• Management of upgrades and patches

• First level diagnosis of server problems and escalation of hardware problems to vendors

• SAN / NAS / DAS / Backup solution design and deploy

• Storage and backup monitoring and management – onsite and offshore

• Storage resource monitoring and management

• Disaster recovery and replication

• Desktop computer configurations

• Customized standardized software suite - can include office suite, e-mail, and internet browser etc

• System  & application upgrades

• User support - latest remote management tools used to resolve problems on the first call

• IT help desk services - single point of contact for problems and service enhancements

• Total cost of ownership - stable environment that maximizes technology, processes, and economies of scale to lower the costs

• Desktop standardization and imaging

• Asset management - single point for acquiring, deploying, and managing computer and software assets using both remote discovery tools and physical tracking